Returns
Products Ordered in Error
Mouth Ulcers & Gums operate a No-Quibbles Return Policy, so if you order a product from us and then decide you no longer require it just return it to us within 30 days and will credit you the cost of the item in full.
Important notes:
You will be responsible for the costs of returning the goods to us and we would advise that you get from the Post Office a proof of postage.
Due to the hygienic nature of the products supplied by Mouth Ulcers & Gums we are unable to accept back products where the packaging seal has been breached.
Refunds will cover the cost pay for the product returned but not the postage.
If you wish to return goods to Mouth Ulcers & Gums the address is:
Returns Dept.
Mouth Ulcers & Gums
PO Box 75947
London
NW26 9NW
Faulty or Incorrect Products
If you have received a faulty or incorrect item, we will make sure that you receive the correct goods at no extra cost, and will bear all costs for the return of the products. Please contact shop@mouthulcers.co.uk to arrange this.